TUESDAY SESSIONS31 JANUARY 2012

CORE TRAINING
306: The Service Members Civil Relief Act
Speaker: Mary Benzinger

The Service Members Civil Relief Act (SCRA) provides Service members important rights with respect to residential leases. In addition to the topics listed below, this session will address the applicability of the SCRA, proper termination of the leases when a Service member suffers a permanent change of station during the lease term, eviction proceedings, storage liens and SCRA waivers. In this course, you will learn:

	When and to whom the SCRA applies.
	SCRA grounds for terminating leases including “permanent change of station,” retirement, moving to government quarters, separation from service, temporary duty.
	Eviction proceedings against Service members.
	Stays of court proceeding against Service members.

PERSONAL SKILLS
307: Can’t We All Just Get Along? Partnering, Team Building and Understanding Common Ground (Sponsored by Yardmaster)
Speakers: Rich George and Charlie Williams

In this session participants will gain an understanding of similarities and differences in the perspectives of both the Private Partner and the Government Partner. The differences in cultures and practices will be examined and discussed in an interactive environment. Using this understanding, participants will be able to build an improved cohesive team to better serve the Military Customer. In this session, you will learn:

	A new skill to L.E.A.R.N. through conflict and dealing with difficult personalities.
	How Partnering, Team Building and Understanding Common Ground affect the relationship between the Private Partner and Government Partner.

Come with an open mind, a willingness to embrace new ideas and a positive attitude toward change as we explore better approaches to taking care of customers in a military setting.

CORE TRAINING
308: Furnishings Management: Quality Products for the Long Term
Speaker: Mike Anderson

This session will address how to look for quality in the products that we procure for Unaccompanied Housing, Family Housing, General and Flag Officers Quarters and Special Command Positions. The quality of furnishings needs to be such that it will last at least 10 years and in some cases 12 to 15. This means solid wood or veneered plywood construction or quality steel and aluminum products. In this session, you will learn:

	Furnishings construction standards and how they differ between markets.
	How to look for quality in all the products you buy.
	Warranty issues and solutions.

CORE TRAINING PRIVATE SECTOR
309: Fighting the Maintenance Crisis
Speaker: Joel Leonard

More and more companies are feeling the symptoms of the maintenance crisis. Deferred maintenance is reaching chronic levels as current equipment continues to age. Sophisticated, new equipment needs more care, attention and custom configuration. Companies are struggling to find internal talent that has the skills and education to replace the retiring baby boomers. Attend this session to discover some proven solutions to this crisis and discuss innovative approaches to thrive in this adverse business environment. In this session, you will learn:

	The current state of the maintenance industry.
	The technical skill gaps of incumbent workforce.
	Where to find technicians.

PERSONAL SKILLS
310: It’s Not What You Do... It’s How You Do It: Taking the Path Less Traveled!
Speaker: Mark Towers

It’s more important to achieve your potential than it is your goals. This “hands-on, how-to” session will supply immediately usable information in regard to delivering your services at the next higher level. The program will focus on the three E’s of Efficiency, Effectiveness and Education. Fasten your seat belt and come join us for an educational, motivational and entertaining session! In this session, you will learn:

	The seven most important time/energy (efficiency) management concepts for your work-a-day world.
	How to keep your eye on the prize . . . stay focused on the only four things that can be measured and managed in your arena.
	How to maximize the three tools that will give you the most “bang for the buck” in your organization.
	What you can learn (and apply) from great chefs . . . five principles that will enable you to be both outstanding and stand out.
	The five stages of learning and development and how to never lose sight of their importance.
	Life’s Pyramid™ and how to use it to unleash your purpose.
	How to SCARE and lead yourself and others into magnificence™.

CORE TRAINING
311: Rental Partnership Program
(Period 1 and 2 Only)
Speaker: Judy Shepherd

According to a recent National Apartment Association Survey, 76% of consumers deem renting to be a more favorable option than owning a home in the current real estate market. While today’s trends indicate a rise in demand for rental housing, and DoD’s long-standing policy has been to rely on the local civilian community as the primary source of housing for its military, it is imperative that housing offices actively solicit support for military housing needs off-base. One innovative way to achieve this is through the Rental Partnership Program.
This workshop is designed to share Joint Base Lewis-McChord’s experience in transitioning to a new Rental Partnership Program and provide information on how the program is being implemented today. Through sharing our lessons learned, we hope to assist other installations in starting their own Rental Partnership Programs or enhancing their existing programs. In this session, you will:

	Understand how to establish and maintain an RPP at your installation.
	Identify factors to consider when developing your program.
	Understand how to implement key program functions including: outreach, eligibility screening, application intake and compliance management.
	Recognize the tools and resources available to you during the development and implementation phase.
	Learn how to build effective partnerships.
	Promote dialogue on lessons learned and best practices from other installations.

Maximize your training time in San Diego! On Tuesday you will be able to choose three sessions and attend the Trade Expo. Unless indicated otherwise, each session is available for Period 1 (0800-1000), Period 2 (1015-1215) and Period 3 (1500-1700).

PERSONAL SKILLS
301: The Exchange: Strategies for Managing Conflict (Full Day)
Speakers: Laura Kass-Moreno and William James

The Exchange is a practical, interactive course that will help people integrate conflict management skills into their respective communities in a pragmatic fashion.
Learning the Exchange process helps create internal capacity for workplace managers and community leaders to productively reduce conflict and avoid litigation costs. But more than that, the process is designed to also provide tools for the employees and/or community members who participate. The structure of the Exchange is one that leads to accountability and taking responsibility both for the problem and its solution. In this course, you will learn:

Additionally, we will discuss actions you can take to improve your AHRN site based on recent comments from military members and property managers. This session will also include a program status update and future plans, as well as an open forum discussion to share your comments and questions.
Don’t miss this opportunity to hear what’s new with AHRN and to share ideas, questions, and thoughts with your peers and the AHRN experts.

CORE TRAINING
304: Buy or Rent: The Military Family Dilemma
Speaker: Kevin Pearson

Building wealth through home ownership is a special challenge for military families. Having chosen to serve means most military families have to move every 3-5 years. This course will provide templates and talking points to help you guide your families to the best decision for them. In this session, you will learn:

CORE TRAINING PRIVATE SECTOR
305: The Sick House: Evaluation and Treatment
Speaker: Frank Kaleba

Indoor air quality has a significant impact on the health of individuals. When housing residents report health or comfort symptoms that appear to be linked to time spent in their homes or offices, it is time to evaluate for a possible causes within the building. Is the problem related to housing components and finishes, poor design, poor maintenance, resident activities or external causes? Who investigates, what are the procedures, what are the remedies and what is the role of DoD agencies and housing residents in this process?
This seminar will include an overview and discussion of: