MONDAY SESSIONS 30 JANUARY 2012
 PERSONAL SKILLS PRIVATE SECTOR
206: Social Media
Speaker: Barry Singer
The world is getting smaller and more electronically connected each day. Social Media has played a large role in that and has become the standard to communicate with your customers/residents in real time. What is the impact on your organization if you take that first step into your own Social Medial site? How can Social Media help you and your mission? What are your limitations? This session will answer all of these questions and more. In this session, you will learn:
CORE TRAINING
208: eMH Overview
Speaker: Dan Wonderly
This session will serve as an overview of the functions available in eMH: Enterprise Military Housing. Discussion will include the purpose of eMH, its functionalities and infrastructure. Further, this session will cover eMH in DoD and Service System Architecture. Finally, there will be time for closing questions and requests. In this session, you will learn:
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The functionalities of eMH. |
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The DoD oversight of eMH. |
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More about HEAT, RPIR, AHRN, DEERs and how they relate to eMH. |
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General information about Security, PII, and Network Bandwith. |
CORE TRAINING PRIVATE SECTOR
209: Bed Bugs 101: Biology, Behavior, Treatment and Risk Assessment (Period 1 Only)
Speaker: Jeff White
As bed bugs continue their march across the U.S., being prepared and knowing how to handle an infestation has never been more important. The last thing anybody wants to see is their apartments, homes or barracks being strewn across the headlines of a newspaper because they didn’t handle an infestation properly. In addition, legal risks are dramatically escalating as more and more bed bug related lawsuits are arising every week. In this session, you will learn:
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The risk bed bugs pose to military housing and review the basics about bed bugs and their comeback. |
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Why bed bugs are being found in public forums (movie theaters, retail stores, etc...) and what you can do to prevent bed bugs from coming into your facilities. |
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The most current treatment methods with pros and cons. |
CORE TRAINING
210: Renting Fundamentals
Speaker: Mary Benzinger
Renting Fundamentals is a clause-by-clause guide to the most common lease provisions Service members will encounter. This presentation will review lease provisions and discuss their purpose and identify common problem areas. In this session, you will learn:
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Effects of “side agreements” and written leases. |
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Recovering security deposits at lease end. |
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Terminating a lease.
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Lease breaches.
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Check In/Out Inspections. |
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Sales of the premises by the landlord. |
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Landlord foreclosure. |
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Unique rental issues facing service members. |
CORE TRAINING PRIVATE SECTOR
211: The Next Phase of Privatization – Lodging
Speaker: Aole Ansari
The Next Phase of Privatization – Lodging, will focus on a case study that highlights the success of the Privatization of Army Lodging (PAL) program. PAL was the first public-private partnership with the Department of Defense that focused on lodging. This session will demonstrate the lessons learned and how PAL continues to pave the way for additional public-private partnerships within the Department of Defense. It will highlight how even during difficult financial times, the partnership between the Department of the Army and Lend Lease was successful in securing the financing it needed to close the multi-million dollar project, which allows for better resources for military members and all government travelers. In this session, you will learn:
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More about the success of military privatization projects throughout the U.S. and how public-private partnerships, such as the Privatization of Army Lodging (PAL) program, have allowed the U.S. military to address and meet needs, while ensuring the long-term sustainment of homes, communities, hotels, and other privatized facilities over 50-years. We’ll examine how private funding and resources help the military do more with less. |
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About the pubic-private partnership structure; how to assemble the right partnership structure and operational agreements to encourage collaboration and accountability. |
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How military privatization has evolved far beyond home construction. Learn what opportunities exist and how companies like Lend Lease are working with the military to enhance privatization opportunities and further improve quality of life for Service Members. |
CORE TRAINING PRIVATE SECTOR
213: Bed Bugs 102: Creating Bed Bug Response Plans and Advanced Treatment Methods
(Period 2 Only)
Speaker: Jeff White
Have you already been briefed on the basics of bed bugs and what the current situation is? Looking for more advanced information on bed bugs and how to take that information and begin to develop a response plan? Then this is the session for you. Bed bugs are a complicated pest with many different treatment options. In this session, you will learn:
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The basics of bed bugs and discuss in-depth treatment options and the pros and cons of each. |
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The creation of a response plan and all of the different aspects that need to be considered in that process from treatment to educational information to public relations. |
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Specific questions about your property and the unique challenges it presents. |
Maximize your training time in San Diego!
On Monday you are able to choose one full day session or two half day sessions. Monday Sessions are available for both Period 1 (0945-1200) and Period 2 (1430-1700) unless indicated otherwise. |
PRIVATE SECTOR
201: Fair Housing and Beyond (Full Day)
Speaker: Doug Chasick
Fair Housing and Beyond was developed in partnership with MHLI, IREM and NAAEI subject matter experts in Fair Housing for IREM Members, NAA Members and others in the housing management industry. Management company executives, property managers, site managers, leasing professionals, maintenance technicians, office administration staff and vendors must comply with Fair Housing law and would benefit from attending this seminar. Participants will explore the equal opportunity mandate critical to professional residential property management in depth, as well as leasing, property operations and customer service areas taking into consideration the multicultural reality of residential communities today. In this session, you will learn:
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The Protected Classes and Discrimination: Self assessment, the need for Fair Housing education with all staff, federal protected classes, state/municipal/local Fair Housing protections, discrimination by differential treatment and disparate impact and a closer look at discrimination and the Fair Housing protections. |
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Disability: Discrimination and the disability protection, demonstrating sensitivity and awareness, reasonable accommodations and modifications. |
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Fair Housing and Property Operations: Communication protocols, handling resident complaints, documentation and statute of limitations, resident selection guidelines, occupancy standards, fair credit reporting and advertising guidelines. |
CORE TRAINING
202: Asset Management Fundamentals (Full Day)
Speaker: Kevin Keating
With competition for resources increasing and resources becoming scarcer and harder to obtain, what can management do to maximize performance and provide good stewardship? How does management combine the financial, economic, engineering and other practices to the physical assets they are responsible for? In modern organizations, the cost of the physical assets is the second highest financial obligation that leadership and management must fund. The ability to maximize the functionality of the fixed facilities will allow the organization to continually provide the desired level of Service. In this session, you will learn:
CORE TRAINING
204: Unaccompanied Housing Contracts:
The Basics of Developing a Performance-Based Performance Work Statement
Speaker: Mike Anderson
You have decided to contract out a function or entire operation. How do I get the best possible performance from a contracted provider? The answer is to start with a performance-based performance work statement (PWS). This session will cover the basics of developing a performance-based PWS so that you can identify everything that you want done but allow the provider to use innovation and best business practices to deliver cost savings with maximum quality. You will be introduced to methods of determining what you must have accomplished through Tree Analysis, Time/Task Analysis and Workload Analysis to assist in the development of a performance-based PWS that will fit your requirements and get you the best possible results from your contracts. In this session, you will learn:
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